Over the last decade business storytelling has emerged as a powerful communication skill and leadership competency. In this high impact talk, Gabrielle will provide compelling reasons and insights for why leaders need to embrace storytelling to connect, engage and inspire. The audience will experience firsthand the power of sharing personal stories to communicate business messages and why stories are so important in a time of physical disconnection and remote working. Join Gabrielle to gain valuable insights on what makes a story a story and how to avoid the most common mistakes when sharing stories in business.
Gabrielle Dolan can tell you a story or two. In fact, it was while working in a senior leadership role at National Australia Bank that she realised the power of storytelling in effective business communication. Since that epiphany, Gabrielle has found her calling as a global thought leader on authentic leadership and business storytelling.
A highly sought-after keynote speaker, educator and author, Gabrielle has worked with thousands of high-profile leaders from around the world and helped countless of Australia’s top 50 companies and multinationals to humanise their communications - Telstra, EY, Accenture, VISA, Australia Post, National Australia Bank, ANZ, Vodafone and the Obama Foundation to name drop a few.
She holds a master’s degree in management and leadership from Swinburne University, an associate diploma in education and training from the University of Melbourne, and is a graduate of the Harvard Kennedy School of Executive Education in both the Art and Practice of Leadership Development and Women and Power: Leadership in a New World.
Gabrielle is also the bestselling author of Real Communication: How to be you and lead true, a finalist in the Australian Business Leadership Book Awards for 2019. Her other published books include Stories for Work: The Essential Guide to Business Storytelling (2017), Storytelling for Job Interviews (2016), Ignite: Real Leadership, Real Talk, Real Results (2015) which reached the top 5 on Australia’s bestselling business books and Hooked: How Leaders Connect, Engage and Inspire with Storytelling (2013).
Bringing humanity to the way business people communicate isn’t just a career, it’s a calling. The ultimate expression of her passion for the cause is her Jargon Free Fridays movement/ global movement (jargonfreefridays.com).
La Trobe Library’s approach to developing staff digital capabilities Wendy Ratcliffe, Coordinator: Client Experience, Library Services La Trobe University [video]
Electronic records management systems: challenges and opportunities Khahn Nguyen, Senior Officer, Information Transformation, RMIT University [slides]
Implementing VR/AR in the Library Dr Steven Yates, Monash University (slides unavailable)
Building Digital Capabilities at Melbourne: Putting humans at the centre of the digital experience Trent Hennessey, Library Learning and Teaching Coordinator Mary-Louise Edwards, Education Librarian, The University of Melbourne [slides]
Micro-credentials - Skills & capabilities required on the job Frank Ponte, Manager, Library Services (Teaching) Jo Gillespie, Liaison Librarian, RMIT University [slides]
In conversation about digital disruption - are there any gamechangers? What does that mean for staff skillsets? Dr Kathryn Coleman, Melbourne Graduate School of Education, University of Melbourne Mary-Louise Edwards, Education Librarian, The University of Melbourne [video]
CAUL/CAVAL Digital Dexterity Community of Practice Fiona Salisbury, University Librarian, La Trobe University [slides]
How to progress your career – panel discussion Steven Chang, La Trobe University Marion Slawson, Federation University Fiona Salisbury La Trobe University Frances O'Neil, Victoria University Frank Ponte, RMIT University
Melbourne University Cadet Program Ashley Sutherland (Supervisor) Penny Chan (Cadet)
Swinburne Library's new combined services model including student administration [PDF][MP3] Tony Davies, Deputy Director, Library Services and Katie Routley, Deputy Directory, Customer Service, Swinburne University of Technology
From Library Services to partnerships : the ASK La Trobe Help Zone [PDF][MP3] Ian Rossiter, Senior Coordinator, Co-curricular Services (Library), La Trobe University
How AAL has altered frontline services: Using enterprise systems such as SMP and LiveChat and the learning curve for frontline Staff [PDF][MP3] Charles Barnett, Manager, Carlton & Brunswick Libraries, RMIT University
Building digital capability in frontline services staff [PDF][MP3] Kylie Tran, Senior Client Services Librarian & Andrea Hurt, Client Services Librarian, University of Melbourne
Online Training Program (OTP): Learning can be interesing and fun. It is just like the real thing for staff [PDF][MP3] Belinda M L Sua. Client Services Team Leader, UNSW
PDIG Forum November 2017
Theme: New Roles for New Times
Date: Thursday, November 23, 2017 Venue: RMIT Swanston Library
KEYNOTE: Libraries Reframed: The work and culture of the future [PDF] Margie Jantti, President of CAUL, Director Library Services University of Wollongong
Are you managing or leading your library? [PDF] Professor. Helen Partridge, Pro Vice-Chancellor (Scholarly Information and Learning Services), University of Southern Queensland
Shaping and building a change-ready culture [PDF] Jennifer Peasley, Executive Director, Library and University Librarian, La Trobe University
The next gen of information professionals: a co-creation [PDF] Dr Sue Reynolds, Senior Lecturer, RMIT University
Metaphorically speaking [PDF] Cathrine Harboe-Ree, University Librarian, Monash University
CAVAL Professional Interest Group Forum - June 2016
Libraries Under Review – twelve months on
4 academic and research libraries share their reflections, challenges and learning
In July 2015, we heard from three academic libraries about the significant changes they had experienced in response to external and internal changes to University strategy and student services - re-positioning library structures, service models and roles. This forum will allow participants to hear how these changes have progressed over the last 12 months.
Date: Wednesday 22nd June Venue: Victoria University
10.00 – 10.10 a.m.Welcome and Introduction Sandra Woods – Manager, Library Programs - University of Melbourne Library and Chair of the CAVAL Professional Development (PDIG) Interest Group
10.10 – 10.40 a.m. 'Emotional Labour' in libraries and the development of strategies to support employees in the workplace during change Garry Potter, Manager Libraries Footscray, Victoria University Library
10.40 – 11.10 a.m. Meet MOM, the Melbourne Operating Model Jenny Ellis, Director, Scholarly Information, University of Melbourne Library
11.10 – 11.45 a.m. Morning Tea
11.45 – 12.15 p.m.Library services realigned Wendy Hoyle, Associate Director Library Services, University of Tasmania Library
12.15 – 12.45 p.m.Ask La Trobe - new service partnerships to improve student experience Fiona Salisbury, Deputy Director, Learning and Teaching, La Trobe University Library
12.45 – 1.00 p.m. Finish and wrap up
Deakin University Library and CAVAL's Professional Development Interest Group are pleased to present 'Digital Libraries of the Future', an informative TREND session featuring guest speakers Sarah Kenderdine, University of New South Wales and Museum Victoria; Gavin Winter, Queensland University of Technology; and Shawna Sadler, Deakin University.
Where: Deakin University Burwood Corporate Centre Date: Wednesday, 4 November 2015
1:30pm – 1:35pm Opening
1:35pm – 2:15pm Sarah Kenderdine – Professor and Director of iGLAM
Toward an embodied museography: public engagement with digital cultural heritage Immersive visualisation technologies and high-fidelity digital cultural data offer us new strategies for inhabiting places, augmenting objects, sculpting cultural collections and restaging performances. These interfaces and imaging technologies, in combination with interactive schemas, are stimulating waves of engagement with tangible and intangible heritage that are redefining traditional notions of museum going and public access. From an ancient India kingdom to Chinese Kung Fu to the Atlas of Maritime Buddhism, this presentation illuminates the heritages of Asia in a wide-range of interactive installations
2:15pm – 2:55pm Gavin Winter – Visualisation and eResearch Manager at the Institute for Future Environments at Queensland University of Technology
The story of The Cube How it was developed and the story three years on. Gavin will discuss the approach to design and development of The Cube at the Science and Engineering Centre and how, three years on, it remains the largest digital interactive learning centre in the world. He will present his vision for the next three years and how libraries, universities and major public institutions can leverage high-end visualisation technology in engaging and inspirational ways.
2:55pm – 3:15pm Afternoon Tea
3:15pm – 3:55pm Shawna Sadler – Director, Digital Library and Innovation at Deakin University
Future of Digital Scholarship Shawna will present a concise environmental scan of how academic libraries are enabling Digital Scholarship in Australia, North America and the UK. From this we can see trends which may give us clues to the future of Digital Scholarship.
3:55pm – 4:00pm Close
Sarah Kenderdine:A former maritime archaeologist and museum curator, Sarah is Professor and Director of iGLAM (Laboratory for Innovation in Galleries, Libraries, Archives and Museums), founding Director of Visualisation for the new Expanded Perception and Interaction Centre (EPICentre) at the University of New South Wales, and is head of Special Projects at Museum Victoria.
Gavin Winter:Visualisation and eResearch Manager at the Institute for Future Environments at Queensland University of Technology.
Shawna Sadler: Director, Digital Library and Innovation at Deakin University. Previously, Shawna was Associate University Librarian, Digital Library and Research Technologies at the University of Calgary, where she played a lead role in the technology design and implementation of the new Taylor Family Digital Library. Shawna continues to be an active member of the Innovative Libraries community, currently serving on the 2016 Horizon Report panel.
CAVAL Professional Development Interest Group Forum
Institutional Change – 3 academic and research libraries share their reflections, challenges and learning
Date:Wednesday 15th July 2015
Venue: The University of Melbourne
Melbourne School of Design
Several academic and research libraries are experiencing significant change in response to external and internal changes to University strategy and student services. These libraries are re-positioning library structures, service models and roles in a time of rapid change.
This forum will allow participants to hear about the challenges and changes at three Australian Universities, and to ask questions. What inspired the changes? How have roles shifted and developed? What have been, and will be, the major challenges for staff and their institutions?
Library staff from all CAVAL member libraries are welcome, particularly those with an interest in professional development and the changing LIS landscape.
10.00 – 10.10amWelcome and Introduction Sandra Woods – Manager, Library Programs - University of Melbourne Library and Chair of the CAVAL Professional Development (PDIG) Interest Group
10.10 – 10.30am Our Experience - University of Melbourne Library Jenny Ellis, Director, Scholarly Information, University of Melbourne
10.30 – 10.50am Ask La Trobe - new service partnerships to improve student experience Fiona Salisbury, Deputy Director, Learning and Teaching, LaTrobe University Library [PPTX] (2.7MB)
10.50 – 11.10am A focus on the Student Experience: realigning library services across Divisional thematic areas Wendy Hoyle, Associate Director, Library Services, University of Tasmania Library [PPTX] (2347KB) [DOCX Notes] (36KB)
11.10 – 11.50amPanel discussion and questions on notice Jenny Ellis, Fiona Salisbury and Wendy Hoyle
11.50 – 12.00pmCAVAL wrap-up and evaluations Louise Dick, CAVAL Manager Member Services
CAVAL HR Interest Group Forum
Research Information Management – Where do Librarians Fit?
Date & Time:Monday 4 December 2014 2.00 p.m. to 4.30 p.m.
Venue: The University of Melbourne Baillieu Library (building 177)
This forum is designed to provide an introduction to research data and research publication management for librarians who are not yet experts in the field. Speakers have been asked to include a focus on the potential roles for librarians and the skills needed for this work.
The target audience is library staff wishing to consider a career move into this area and it will also be of interest to those whose current position requires a greater understanding of research data and research publication management.
2.00 – 2.10 p.m.Welcome and Introduction Sandra Woods – Learning and Development Consultant- University of Melbourne Library and Chair of the HR Group
2.10 – 2.30 p.m. RDM in plain English
Kathryn Unsworth, Data Librarian, Australian National Data Service (ANDS) [PDF] 3MB
2.30 – 3.00 p.m. Implementing ROS: A journey into research publications management
Kate Byrne, Manager, Research Reporting, University of New South Wales Library [PDF] 2MB
3.00 – 3.20 p.m. RDM training initiatives at the University of Melbourne
Anna Shadbolt, Manager, Digital Scholarship, Research, University Library, University of Melbourne [pptx] 2MB
3.20 – 3.40 p.m. Afternoon Tea
3.40 – 4.30 p.m. Panel discussion on the support needs of academics, roles for librarians, and skill sets needed
Kate Byrne, Simon Huggard, Kathryn Unsworth and Anna Shadbolt [pptx] 270KB
4.30 – 5.00 p.m. Room open for those who wish to continue discussion
CAVAL HR Group Workshop
Career Design and Development
To do well in today’s work environment, Library & Information Services professionals need to be self-reliant managers of their own careers. As well as having the technical skills and abilities needed to work in a particular role, Library & Information Services professionals also need the skills, knowledge and attitudes to make good career moves.
The CAVAL HR Group invites you to participate in a lively workshop that introduces the expert services of Square Peg Careers.
Square Peg Careers offers career management & development programs designed to equip the 21st century professional with a kit bag of tools to proactively build and manage their own careers. The workshop is designed to be of interest to a wide range of library staff.
In particular, today’s Library & Information Services professionals must position themselves to take advantage of possible career options by developing the knowledge and skills to:
Participate in life-long learning that is supportive of their career goals.
Locate and effectively use career information.
Make career enhancing decisions.
The outcomes of our career management & development program are to:
Provide targeted support to enable participants to develop proactive career management strategies.
Provide insight into career possibilities & pathways.
Assist participants to identify career enhancing activities such as mentoring, training, secondments, formal study, networking, presenting papers, etc.
Review & reality check short and longer term career goals.
Identify current skills & knowledge gaps and plan action steps to achieve career goals..
Develop effective networking strategies to both explore possibilities and secure employment opportunities,
Build career resilience.
Date & Time: Thursday 12 September 2013 9.00 a.m. to 12.30 p.m.
June 2013 Research data management: What does it mean for the librarian?
Research data management is an emerging area in universities worldwide and libraries are among the stakeholders supporting the area because of their information management expertise. But what is involved in supporting the area?
The CAVAL HR Group invites you to participate in a lively workshop that introduces the activities involved in supporting research data management. We also explore the possible roles and development needs of library staff working in this area.
The workshop is designed to be of interest to a wide range of library staff including staff working in liaison roles as well as others wanting to broaden their knowledge about the area more generally.
Date & Time:Thursday 27 June 2013 2.00 to 4.15 p.m.
Cadetship programs have been a way of developing staff capacity for some time. Join our workshop and find out how to begin, what works and how to avoid the pitfalls from those that have done it. Sandra Woods, Learning and Development Consultant, University of Melbourne Library and Joan Moncrieff, Associate Librarian, Information Management and Access, Deakin University will both share their experiences with the cadetships offered at their respective Universities. Also present will be cadets that have experienced these programs to lend their view on the experience. There will be plenty of time for questions so you can explore whether this type of program would be worthwhile to build your own staff capacity.