Customer Services and Collaboration Network
The Customer Services and Collaboration Network (CSCN) provides staff of CAVAL member libraries with a forum for discussing, sharing and benchmarking best practice in relation to resource sharing and front-facing library services. As part of this mission, the CSCN oversees the operation of the CAVAL Reciprocal Borrowing program. The CSCN was formerly known as the Reciprocal Borrowing Advisory Committee.
Current Members:
- Megan O'Brien (Deakin University)
- Ange Jenkins (Federation University Australia)
- Luke Everson (La Trobe University)
- Mayssa Matley (Monash University)
- Angela Kopelis (RMIT University)
- Lydia Bissett (Swinburne University)
- Chair: Kylie Tran (The University of Melbourne)
- Frances O'Neil (Victoria University)
- Dana Perryman and Clare O'Dwyer
(Melbourne Polytechnic / TAFEs) - Sara Davidsson (CAVAL)