Customer Services and Collaboration Network
The Customer Services and Collaboration Network (CSCN) provides staff of CAVAL member libraries with a forum for discussing, sharing and benchmarking best practice in relation to resource sharing and front-facing library services. As part of this mission, the CSCN oversees the operation of the CAVAL Reciprocal Borrowing program. The CSCN was formerly known as the Reciprocal Borrowing Advisory Committee.
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Current Members:
- Heather Govender (Australian Catholic University)
- Deputy Chair: Megan O'Brien (Deakin University)
- Ange Jenkins (Federation University Australia)
- Warren Perkins (La Trobe University)
- Mayssa Matley (Monash University)
- Adriene Rodriguez (RMIT University)
- James Knox (Swinburne University of Technology)
- Chair: Kylie Tran (The University of Melbourne)
- Jennifer Murphy (Victoria University)
- Gilbert Gauci and Clare O'Dwyer
(Melbourne Polytechnic / TAFEs) - Sara Davidsson (CAVAL)