The Customer Services & Collaboration Network runs various capability building activities each year, enabling frontline services staff to share ideas and tips in an informal, supportive environment.

Upcoming Activities

Registrations are now open for Belonging in Libraries, a duo of webinars by CAVAL and the CSCN, 24 September, 2-3.30pm AEST and 10 October, 10-11.30am AEDT.

Join your peers to learn about a plethora of existing initiatives and practices! Through real-life library examples from the CAVAL membership, these webinars will explore the concept of belonging and what that looks like in our library spaces and services. 

Past Activities

Find programs and content from past activities here.