CAVAL Reference Interest Group Forum
August 2011

Rethinking Reference Services in a Mobile World

  • Program [pdf]
  • Presentations
    • Welcome and Introduction
      Gary Pearce, Liaison Librarian (Media & Communication), RMIT University and Chair of CRIG

    • Mobile thinking: service improvements at academic libraries [pdf] 2.65MB
      Annie Yee, Liaison Librarian, RMIT University

      Introduction and Mobile thinking [mp3] 8.43MB

    • Beyond the boundary of the library walls dynamic Library support at Deakin
      [ppt] 3.44MB
      [mp3] 9.26MB
      Clare O'Dwyer, Manager, Library Services, Faculty of Business and Law 

    • Around the Traps [mp3] 8.39MB
      • Online Reference Services @ La Trobe University - LibAnswers and LibChat [pdf] 718KB
        Fiona Salisbury, Learning and Research Services Manager, La Trobe University

      • Tech Zone @ Deakin Library [ppt] 9.65MB
        Colin Bates, Manager, Library Services. Faculty of Health. Deakin University

      • Monash University Library's Service Points Review [pptx] 12.33MB
        Clare Carlsson, Matheson Library Manager, Monash University

      • The new service desk at the Baillieu Library
        [ppt] 1.89MB
        Sabina Robertson, Arts Librarian, University of Melbourne

CAVAL Reference Interest Group Forum
May 2011

What is our worth?