Customer Services and Collaboration Network
The Customer Services and Collaboration Network (CSCN) provides staff of CAVAL member libraries with a forum for discussing, sharing and benchmarking best practice in relation to resource sharing and front-facing library services. As part of this mission, the CSCN oversees the operation of the CAVAL Reciprocal Borrowing program. The CSCN was formerly known as the Reciprocal Borrowing Advisory Committee.
Current Members:
- Debra Wilden (Australian Catholic University)
- Cathy Ahern (Deakin University)
- Ange Jenkins (Federation University Australia)
- Donna Wileman (La Trobe University)
- Pauline Middleton (Monash University)
- Charles Barnett (RMIT University)
- Chair: Lauren Kilby (University of Melbourne)
- Lynlee Rutherford (Swinburne University)
- Garry Potter (Victoria University)
- Clare O'Dwyer (Melbourne Polytechnic / TAFEs)
- Hugh Rundle (CAVAL)