Customer Services and Collaboration Network
The Customer Services and Collaboration Network (CSCN) provides staff of CAVAL member libraries with a forum for discussing, sharing and benchmarking best practice in relation to resource sharing and front-facing library services. As part of this mission, the CSCN oversees the operation of the CAVAL Reciprocal Borrowing program. The CSCN was formerly known as the Reciprocal Borrowing Advisory Committee.
Current Members:
- Chair: Lauren Kilby (University of Melbourne)
- Hugh Rundle (CAVAL)
- Debra Wilden (Australian Catholic University)
- Cathy Ahern (Deakin University)
- Ange Jenkins (Federation University Australia)
- Ian Rossiter (La Trobe University)
- Helen Moore (NMIT and VATL)
- Pauline Middleton (Monash University)
- Lynlee Rutherford (Swinburne University)
- Garry Potter (Victoria University)
- Charles Barnett (RMIT University)